The process

From clips to a family film

Seven steps, one editor, and a schedule you can plan around. Here is exactly what happens from the moment you reach out.

01

Send us your clips

You upload to a private, access-controlled project library. Phone videos, screen recordings, voice memos, and photographs — all welcome.

02

An editor shapes the story

A real human editor watches every clip, finds the thread, and builds a film around it. Never automated, never templated.

03

You receive a family film

Delivered digitally on a private page to stream, plus a downloadable master that is yours to keep forever. A keepsake USB is available as an add-on.

Step by step

  1. Step 01

    A short discovery call

    Fifteen minutes. You tell us who the film is for, roughly how many clips you have, and any date it needs to land on. We come back with a package and a quote the same week.

  2. Step 02

    Secure transfer to your library

    We send a private upload link to an access-controlled project library. Drag your files in from your phone, laptop, or external drive. Nothing is public, and access is limited to your assigned editor.

  3. Step 03

    The story questionnaire

    A short form: names, the moments that matter most, the music your family loves, anything we should handle gently. This is the part that makes the film sound like you and not like a template.

  4. Step 04

    Your editor watches everything

    Every clip, start to finish. Your editor pulls selects, writes a story outline, and shares it with you before a single cut is made — so the shape of the film is agreed on early.

  5. Step 05

    The first cut

    10–14 days after footage and questionnaire are in, you get a private link to watch. Comment right on the timeline, at any timestamp, in plain language.

  6. Step 06

    Revisions, then finishing

    We work through your notes, then finish properly: color, stabilization, audio repair, titles, and a licensed score cleared for family and public use.

  7. Step 07

    Delivery, and it's yours

    Delivery is digital by default: a private streaming page to share with family, plus a downloadable master in full quality. A keepsake USB in a printed case is available as an add-on if you'd like something to hand across a table.

Footage we accept

  • iPhone and Android video
  • Screen recordings
  • Photographs from your camera roll
  • Voice memos and audio recordings

Shaky, dim, or half-forgotten footage is welcome. Most of the moments families love most were never filmed carefully — that's rather the point.

Turnaround

Quote after discovery call
2 business days
Story outline
4–6 days
First cut
10–14 days
Final delivery after notes
3–5 days
Rush option
5 business days
Start your film